You should cite publications in the text: (Adams, 2006) using the first named author's name or (Adams and Brown, 2006) citing both names of two, and (Adams et al., 2006), when there are three or more authors. At the end of the paper a reference list in alphabetical order should be supplied: For books : Surname, Initials (year), Title of Book , Publisher, Place of publication. e.g. Harrow, R. (2005), No Place to Hide , Simon & Schuster, New York, NY. For book chapters: Surname, Initials (year), "Chapter title", Editor's Surname, Initials (Ed.), Title of Book , Publisher, Place of publication, pages. e.g. Calabrese, F.A. (2005), "The early pathways: theory to practice – a continuum", in Stankosky, M. (Ed.), Creating the Discipline of Knowledge Management , Elsevier, New York, NY, pp. 15-20. For journals: Surname, Initials (year), "Title of article", Journal Name , volume, number, pages. e.g. Capizzi, M.T. and Ferguson, R. (2005), ...